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2024 Survey

Your views are really important to us and the 2024 tenant satisfaction survey is your chance to tell us what you think about the services that we provide as your landlord.

The results of this survey are used to calculate the annual Tenant Satisfaction Measures that the Council publishes for both residents and the government housing regulator.

By taking around 5-10 minutes to complete the survey you can enter the free prize draw, with a chance to win £100 in shopping vouchers!

If you have any questions or concerns about this survey or would like the survey in a different format, please ring the Council on 01582 546528 or 01582 546228. For any technical difficulties please contact support@arp-research.co.uk

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If you already have a code, such as from a postal survey, enter it below and click continue.

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For everyone else, enter an email below and click continue to login. You will also get a copy of your code emailed to you.

We have provided your contact details to an independent company called ARP Research to carry out this survey on our behalf in line with data protection rules (GDPR) and the Market Research Society Code of Conduct. Anything you tell ARP Research is completely confidential which means that, however you take part, your answers will be separated from your identity. In addition, your details will only be used for this survey and will be stored for no longer than necessary. For more detail please click here.
 
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